Terms & Conditions

Customer Focus
Boniti is dedicated to your satisfaction. If you have any suggestions or comments please do get in touch with us, we will be delighted to hear from you. showroom@boniti.com or call 01225 892 200.

Samples
We are happy to supply samples of our stone for you to take away. However, please remember that with all natural materials there will be some variation in colour and markings from batch to batch. We advise all customers to view samples from current stock and also, where possible, to buy a full sized stone tile from current stock before making your final decision.

Making a Purchase
Once you have decided on your choice of stone and the quantity you require, we advise adding an additional 10% to your order to allow for cutting and wastage. This ensures all of your stone comes from one batch meaning continuity of colour and quality. If additional stones are required at a later date, we cannot guarantee the same batch will still be available.

We accept all major debit and credit cards, bank transfers and cheques (if cleared prior to despatch). There are no surcharges for debit cards, bank transfers or cheques. Credit cards incur a 2% fee to cover the costs we incur for processing them.

Returns Policy
Any products found to be defective must be notified within 48 hours of receipt of goods. We will be happy to offer you a refund or replacements.

The customer shall be deemed to have accepted the goods if he retains them for more than 7 days without notifying the seller in writing that he has rejected them.

Any complaint or claim must be notified to the seller in writing within 7 days of the receipt of the goods. Where a complaint is made the consignment as a whole must be retained or returned un-used. No claim will be accepted for any part of any consignment after work has commenced using the goods.

The absence of any complaint or claim within 7 days is conclusive evidence that the goods conformed with the contract in all aspects of the receipt of the goods.

Tax Charges
VAT at 17.5% is NOT included in prices shown on this website.

Contacting Us
If you need to reach us, please email showroom@boniti.com or call us on 01225 892 200. For our full address details and map link to our headquarters, please click ‘Contact’.

Privacy Policy
Boniti do not disclose buyers’ information to third parties, unless required to do so by law.

The Full Small Print
If you would like to read the full terms and conditions, please download the following PDF file by clicking HERE.
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This Web Site and any content is for information purposes only and Boniti, does not make any representation or warranty (express or implied) and does not accept any responsibility or liability as to, or in relation to, the accuracy or completeness of the information contained on the Web Site or any other written or oral information made available to any interested party or its advisers and any liability in respect of any such information or any inaccuracy on, or omission from, the Web Site is to the fullest extent permitted by law expressly disclaimed.

This Web Site may contain links to other Web Sites, which are not under the control of and are not maintained by us. We are not responsible for the content of such Web Sites. We provide these links for your convenience only but do not endorse nor edit nor vet the material on such Web Sites. We exclude all liability arising or resulting there from.

This Web Site, its contents, the services described, and /or supplied pursuant to, the same and these terms and the terms of any such supply shall be governed only by English law and the Courts of England shall have exclusive jurisdiction over any claims/disputes arising in relation thereto.

If any of these provisions shall be declared invalid in whole or in part, such provision shall be severed and the remaining provisions and/or part shall remain in full force and effect.